Question 1

How does Bingo match creators to a brief?

Accepted Answer

Brands describe the need in plain language. Bingo reads content style, categories, tags, audience context and past work to rank creators by qualitative fit, then explains each recommendation.

Question 2

Do I need a big following to get work?

Accepted Answer

No. UGC creators, editors and photographers are scored on craft signals and content fit. Follower count is one signal among many, not the ranking.

Question 3

Who can message me?

Accepted Answer

Brands can reach creators directly. Creator-to-creator, brand-to-brand and creator-to-brand messages arrive as a request first — you accept before the conversation opens. You can turn requests off or block someone at any time.

Question 4

How do payments work?

Accepted Answer

Terms are agreed inside the chat as a structured offer. The brand secures the amount before work starts, and it is released to the creator once delivery is approved.

Question 5

Can I create my own categories and tags?

Accepted Answer

Yes. Both creators and brands can add custom labels. Bingo maps them into the taxonomy so matching still works across everyone's wording.

Question 6

Something went wrong with a collaboration — what now?

Accepted Answer

Raise a dispute from the collaboration, or send us a ticket from the support page. Our team reviews both sides before any payout is released.